Emotional Intelligence : How Important EQ at Work?
"If your actions inspires others to dream more, learn more, do more and become more, you are a leader" - John Quincy Adams - Emotional Intelligence is the capacity to understand and manage your emotions. The skills involved in emotional intelligence are self-awareness, self-regulation, motivation, empathy and social skills. Recently, it has become a bit of a buzz word in human resources departments across the globe but researchers are saying that it is the time emotional intelligence be taken seriously. In this article, I would like to write about some questions that may come up from workplace, and how EQ will help people to deal with those problems, such as : 1. Sometimes, we are facing a bad day at work because of some personal matter, how we deal with that? Firstly, we should identify what kind of personal matter it is, and from who it comes? It is ours, or theirs? Because when we talking about workplace it should be done professionally and not allowed personal matters in